Placing Your Order

We only display items that are in stock and available to be shipped (except when shipped from the manufacturer). If it’s not on the site, it’s not currently in stock. We can’t accept orders for items that are out of stock.

All available sizes for a particular item are displayed on the product detail page. If the item is no longer available in a certain size, that size will be grayed out. We are constantly adding new products daily and work hard to ensure our website has the most updated inventory. Please continue to review our online catalog for any updates.

We currently accept online payments with a number of payment methods. A full list of available payment methods will be displayed at the checkout when placing your order.

We reserve the right to withhold any order from despatch to process further security checks. This can delay an order for up to 36 hours. If your offer to purchase goods is refused, any money paid by you will be refunded.

Can I change my order?

If you wish to change your order, you will need to contact the Customer Services team as soon as possible after placing your order. This is because we start processing the order as soon as the order confirmation email is sent. This enables us to provide you with the quickest possible service.

Do I have any Legal Protection?

You are protected by the normal laws of England and Wales, in particular by The Sale and Supply of Goods Act 1994 (c. 35), and the Consumer Protection Act 1987 (c.43) Consumer Rights Regulations 2013. Full details of your legal rights are available in the UK from your local Citizens’ Advice Bureau or your Local Authority’s Trading Standards Office. If you believe that your card has been used for an unauthorised transaction, we recommend you contact your card issuer and the local Police department.Due to UK Data Protection Laws, we are not able to discuss any fraud matters directly with you.

Sales Tax:

For any customer purchasing adult clothing and souvenirs inside the UK, European Union, Australia, Norway, and New Zealand VAT/GST is included at the applicable rate for that country. Children’s clothing is exempt from VAT in the UK and is therefore charged at 0% thus no tax is added in the price quoted on our website. For any customers purchasing outside the above countries all prices exclude any applicable sales tax.

Customs & Duty:

For orders shipping to the EU, any relevant duties & taxes will be displayed and charged at the checkout. For orders shipping to other countries, any import duties, or similar charges due on your order will be levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be.Customs policies vary widely from country to country, and we advise you to contact your local customs office for further information.

Order Process:

Please note that our order process maintains a secure c